Support

We provide support for customers' production activities in a more speedy and reliable way

Machine tools are products that are used as long as 10 to 20 years. So it is important for us to establish a strong, long-term relationship with our customers. We have been establishing a global supply system to promptly dispatch on-site staff for repair service and send out necessary parts to the customers in the same way anywhere in the world.

  • Domestic/overseas sales bases

    Domestic and Overseas technical centers that are bases for our sales and field service activities.

  • Engineering

    Provides customers with the best possible solutions for their technical challenges and needs.

  • System Solution

    Offers one-stop service for manufacturing automation that brings greater productivity.

  • DMQP(DMG MORI Qualified Products)

    Offers comprehensive support from proposal to delivery and maintenance of qualified peripherals.

  • Parts Centers

    Large-scale parts centers in strategic locations around the world to provide the best possible post sale service for all customers

  • Training

    Various training programs and the online training system to help customers cultivate skilled machining engineers

  • Quality Assurance 

    Two-year warranty on non-wear machine components