Ｑ
.
As the types and production volumes of our workpieces may change in the future, we are not sure whether to move forward with the automation plan that takes into account only the current production condition.
Ａ
.
DMG MORI offers flexible automation systems that respond to variable production. The installation layout can be easily changed by module replacement, which makes it possible for you to start the system in a short time.
DMG MORI offers flexible automation systems that respond to variable production. The installation layout can be easily changed by module replacement, which makes it possible for you to start the system in a short time.
Ｑ
.
We don't know whether we have enough installation area for automation systems.
Ａ
.
As the standard specification employs module systems, the system layout can be flexibly changed according to your installation space. For the special specification, our specialists offer the layout solution most suited to your shop floor.
As the standard specification employs module systems, the system layout can be flexibly changed according to your installation space. For the special specification, our specialists offer the layout solution most suited to your shop floor.
Ｑ
.
We feel hesitant about introducing automation systems when thinking about possible problems such as production stop caused by system failure.
Ａ
.
We recommend the "DMG MORI Messenger" for monitoring machine operation 24/7, 365 days a year. As your machine status can be checked from a tablet or smartphone, you can get urgent and trouble information immediately from it. DMG MORI also provides varieties of solutions such as Technology Cycles to prevent production shop.
We recommend the "DMG MORI Messenger" for monitoring machine operation 24/7, 365 days a year. As your machine status can be checked from a tablet or smartphone, you can get urgent and trouble information immediately from it. DMG MORI also provides varieties of solutions such as Technology Cycles to prevent production shop.
Ｑ
.
As we have no solid internal maintenance system for shop equipment, we are concerned about equipment failure.
Ａ
.
DMG MORI provides a two-year guarantee for the machine tool bodies, and three-year guarantee for the spindles. In case of emergency, the service engineer is sent to your shop site to provide repair and recovery services in the shortest possible time.
DMG MORI provides a two-year guarantee for the machine tool bodies, and three-year guarantee for the spindles. In case of emergency, the service engineer is sent to your shop site to provide repair and recovery services in the shortest possible time.
Ｑ
.
How can I get support for other manufacturers' products (those except for the DMG MORI-made), such as robots and peripherals?
Ａ
.
We provide the total support for transfer systems, peripherals, production management systems and automation systems including machining technologies, fixtures, tools and measurement, in addition to machine tools.
We provide the total support for transfer systems, peripherals, production management systems and automation systems including machining technologies, fixtures, tools and measurement, in addition to machine tools.
Ｑ
.
When an automation system is actually built in the customer's factory, will everything go well without any problem? And does it take time to start up the system?
Ａ
.
DMG MORI has its own dedicated system factory. As actual automation lines and systems are built in the factory, we can fully verify customers' system behavior in advance before shipment. So your system can start up operation shortly after delivery.
DMG MORI has its own dedicated system factory. As actual automation lines and systems are built in the factory, we can fully verify customers' system behavior in advance before shipment. So your system can start up operation shortly after delivery.
Contact us for inquiries
Features of DMG MORI Automation Systems